Jul - Dec 2019 Complaints received  Complaints closed Complaints upheld Complaints per 1000 accounts
Credit related 1957 1953 33 % 1.18
Total 1957 1953 33 % 1.18

 

Jan - Jun 2020 Complaints received Complaints closed Complaints upheld Complaints per 1000 accounts
Credit related 1696 1835 28 % 1.00
Total 1696 1835 28 % 1.00

 

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