Jul - Dec 2018 Complaints received  Complaints closed Complaints upheld Complaints per 1000 accounts
Credit related 2213 1832 32 % 0.68
Total 2213 1832 32 % 0.68

 

Jan - Jun 2019 Complaints received Complaints closed Complaints upheld Complaints per 1000 accounts
Credit related 2098 2346 29 % 1.23
Total 2098 2346 29 % 1.23

 

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